1. Information We Collect
We
collect personal information that you voluntarily provide to us when you
express an interest in obtaining information about us or our services, when you
participate in activities related to the Service, or otherwise when you contact
us.
A.
Personal Information Provided by You:
- Contact Data:
Your name, phone number, email address, and physical address (for service
location).
- Payment Data: If
you make a purchase, we collect necessary data to process your payment
(e.g., payment card details or other payment information). Note: We use
secure third-party payment processors (e.g., Stripe, PayPal, etc.) and do
not store sensitive payment data directly on our servers.
- Service Details:
Information about the specific cleaning service you require (e.g.,
"Full House Deep Cleaning," "Tile and Grout Cleaning,"
number of rooms/bathrooms, specific requests, etc.).
- Communication
Data: Information you provide when you communicate with us (e.g.,
inquiries, feedback, reviews).
B.
Information Collected During Service Provision (Limited):
- Access Details:
Limited information related to accessing your property (e.g., gate code,
access instructions).
- Pre/Post-Service
Documentation: For quality assurance, our team may take limited, focused
photographic documentation of the areas to be cleaned only after obtaining
your explicit consent, and these photos will never include personal or
identifying items.
2.
How We Use Your Information
We use
the information we collect or receive for the following purposes:
- To Provide and
Manage Services: To deliver the deep cleaning services you requested
(tiles, toilet, bathroom, full house, etc.) and manage your booking and
appointments.
- To Process
Payments: To process your payments and confirm orders.
- To Communicate
With You: To send you service confirmations, updates, appointment
reminders, and respond to your inquiries.
- For Quality
Assurance: To improve our services and ensure the highest quality of
cleaning.
- For Marketing
Purposes: To send you promotional information about our services, offers,
and discounts, provided you have consented to receive such communications.
- To Ensure
Safety: To ensure the safety of our team members while on your property.
3.
Disclosure of Your Information
We may
share your information in the following situations:
- With Service
Providers: We may share your information with third-party vendors, service
providers, contractors, or agents who perform services for us or on our
behalf and require access to such information to do that work (e.g.,
payment processors, scheduling software providers, or internal cleaning
teams). These parties are required to maintain the confidentiality of your
information.
- Compliance with
Laws: We may disclose your information where we are legally required to do
so in order to comply with applicable law, governmental requests, a
judicial proceeding, court order, or legal process.
- Business
Transfers: We may share or transfer your information in connection with,
or during negotiations of, any merger, sale of company assets, financing,
or acquisition of all or a portion of our business to another company.
We do not
sell, rent, or lease your personal information to third parties.
4.
Security of Your Information
We use
administrative, technical, and physical security
measures to help protect your personal information. While we have taken
reasonable steps to secure the personal information you provide to us,
please be aware that despite our efforts, no security measures are perfect
or impenetrable, and no method of data transmission can be guaranteed against
any interception or other type of misuse.
5.
Policy for Children
We do not
knowingly solicit information from or market to children under the age of 18.
If you become aware of any data we have collected from children under age 18,
please contact us using the contact information provided below.
6.
Your Privacy Rights
You have
the right to:
- Access the
personal data we hold about you.
- Correct any
inaccurate or incomplete data we hold about you.
- Withdraw Consent
for the use of your data for marketing purposes at any time by contacting
us.
7.
Contact Us
If you
have questions or comments about this Privacy Policy, please contact us at:
3N Deep
Cleaning Service
- Email: Insert
Company Email Address Here, e.g., privacy restartrepair.in@gmail.com
- Phone: 8608184369
- Address: 5,indian
oil back side,park town 1st street ,thabal thanthi
nagar,madurai-625017